IT Support · Beginner
IT Support Essentials
A practical, free Beginner-level course in IT Support.
⏱ 4 Weeks
📚 5 modules
📝 Final exam · 65% to pass
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Course outline
Module 1: Help Desk Fundamentals
Covers Help Desk Fundamentals, part of the IT Support Essentials course.
⏱ 60 min
Module 2: Hardware Troubleshooting
Covers Hardware Troubleshooting, part of the IT Support Essentials course.
⏱ 60 min
Module 3: Operating System & Software Support
Covers Operating System & Software Support, part of the IT Support Essentials course.
⏱ 60 min
Module 4: Networking Basics
Covers Networking Basics, part of the IT Support Essentials course.
⏱ 60 min
Module 5: Security & Data Protection
Covers Security & Data Protection, part of the IT Support Essentials course.
⏱ 60 min
🎓 Final Exam
Pass with 65% or higher to earn your certificate.
Study Drits